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Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction

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"Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction"

Learn the strategic approach to scheduling which enables Best-in-Class organizations to achieve greater operational efficiencies as well as ensure higher satisfaction levels among their employees and customers.

An efficient workforce scheduling process enables a company to allocate the right people, with the right skills, in the right place, at the right time. As a result, it has direct impact on a company's ability to decrease costs, increase workforce capacity utilization and productivity, as well as escalate overall customer satisfaction.

This latest Aberdeen Research Report provides an in-depth and comprehensive look into process, procedure, methodologies, and technologies with best practice identification and actionable recommendations.

Written by: Aberdeen Group

Offered Free by: Infor

Other Resources from: Infor

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