Sales & Marketing

Browse through our extensive list of free Sales & Marketing magazines, white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

Protecting Your Brand Online: The New Marketing Imperative Learn the key strategies for protecting hard-earned brand equity and revenues...	Best Practices of the Best-Run Sales Organizations Learn from today's sales leaders who have benefited from building a sales strategy based..	3 Steps to Developing Effective Calls to Action How to create calls to action that will lead to sales engagements...
Keeping hold of your customers, especially in tough economic conditions You know as much as anyone about the challenges faced by midsize..	Selling Through A Slump - An Industry-by-Industry Playbook to Help You Prepare for the Recovery Selling in a recession is tough. And simply..	Creating Enduring Customer Relationships Learn how investing in a new loyalty solution or improving your existing one will enable you to..
Improving Sales Productivity: An Opportunity for Sales and IT Leadership This white paper reveals key factors in sales rep productivity,..	The Work-at-Home Agent Model for Improved Customer Loyalty Learn the most effective methods for utilizing an at-home agent model to achieve..	Get Closer to Your Best Customers: A Shift in Customer Strategies in Time of Crisis Learn what companies can do in economic downturns to..
What is Your Recession Sales Strategy? Take a comprehensive look at the strategies and tactics that companies are using now to weather--and..	Hosted CRM System Comparison Guide Discover how this easy-to-use guide helps you compare features and costs of the major hosted CRM..	Customer Relationship Management: Secrets to CRM Success Learn how Microsoft Customer Relationship Management (CRM) can help you develop..
Website Magazine Has tapped premier talent in the Internet industry for our content and each and every issue will contain practical advice..	Online Brand Protection: A Step-by-Step Guide to Creating a Proactive Strategy Learn the four steps that comprise the ideal online brand..	Make CRM Work the Way Salespeople Do Learn how Oracle Social CRM applications leverage Web 2.0 technologies to help salespeople identify..
Business-to-Business High-Tech Lead Farm™ Download this FREE white paper to discover how B-to-B High-Tech Lead Farm™ methodology..	Sales and Marketing: The New Power Couple – a Peppers & Rogers White Paper This white paper will review the obstacles to making business..	Sales Performance Management: Maximize Profits with Comprehensive Sales Processes Discover why the key to a productive sales force is..
Make Your Web Meetings More Meaningful Download this free white paper, Business Benefits of Web Conferencing, and make your meetings more..	Defining Your Audience: A Step-by-Step Guide to Creating Buyer Personas Avoid wasting resources on strategies and messages targeted at the..	Success in the New Economic Reality Discover what your best-run business needs to do to become a "clear enterprise"...
Turning Leads into Sales for Salesforce.com users with Integrated Voice, Messaging in Salesforce.com CRM If you are a Salesforce.com user,..	Bringing Your Scientific Instruments and Medical Devices to Life Learn why scientific instrument and medical device manufacturers are..	Best Practices in the Call Center: A Customer Touch-Point Methodology Explore how you can improve operational efficiencies and also customer..
CRM Your Salespeople Will Love CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it...	Target Marketing Covers all direct response media, including direct mail, telemarketing, space advertising, the Web and direct response TV...	Evaluating New Top-Level Domains: Opportunity or Threat? Is your company prepared for the shift that has the potential to fundamentally..
The New World of eCrime: Targeted Brand Attacks and How to Combat Them Learn how to fight back against today's most dangerous targeted brand..	Optimisez les ventes par une prise de décision rapide et efficace Bien voir vos clients et vos concurrents permet de bien les comprendre..	Secure Your Domains. Secure Your Business. Learn What You Should Do to Protect Your Domains...
Differentiate Your Company with Complete CRM This white paper will expand on what Oracle defines as Complete CRM – how businesses can..	On-Premise CRM Comparison Guide Learn more from this guide about the major players in the CRM market so you can quickly and easily compare..	Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count Don't let outdated telephony hardware slow you down...
Winning in Today's Environment: Six Imperatives for the Chief Sales Officer Learn how you can deploy several best practices to achieve..	Adopting Sales Force Automation Solution Tip Sheet Eliminate the worries of purchasing a CRM/SFA solution because of low utilization rates..	Review the Top Five Leading Sales Force Automation Players Save time, simplify complexity and map your search for Sales Force Automation..
Choosing the Best CRM for Your Organization This white paper describes and analyzes the four most popular deployment scenarios, then offers..	Seven Tips for Profiting from Lean Times with CRM Learn seven valuable tips for boosting your sales operation during lean economic times..	Learn How to Improve Meetings with VoIP Download this free white paper, VoIP Conferencing, and learn how VoIP-technologies are..
Speed Your Sales Cycle with Virtual Technology Download this free white paper, Accelerating the Sales Cycle: Using Virtual Tools to Connect..	Web Wholesaler Is the leading B2B publication for e-Tailers, Dropshippers, Online Marketplace Sellers, Store Owners/Buyers and Wholesalers..	Protecting and Nurturing Your Brand Learn how to protect your brand in difficult economic times...
Get Closer to Your Best Customers Learn what companies can do in economic downturns to position themselves for later success...	CRM Without Compromise: A Strategy for Profitable Growth Consider how SAP can help you improve customer relationship management...	Sales Force Automation Comparison Guide Learn how to find the Sales Force Automation solution that fits best with your business...
Hosted CRM Comparison Guide Discover how this easy-to-use guide can help you find the right solution for your organization by comparing..	BtoB Magazine Delivers timely editorial on all disciplines of business - to - business marketing...	COVER Magazine Is the leading business magazine for independent retail store owners, wholesalers, distributors and closeout buyers...
BusinessWeek Provides a deeper understanding of the trends that drive growth, how technology creates opportunities, and what best practices..	All About ROI Is the practical, information packed publication devoted to helping online merchants, catalogers, retailers and brand..	Prevue Every group has its own story. So does every destination. It's important to consider the flavor and identity of both to find the..
Smart Meetings Is the intelligent way to plan meetings in the Western US, Canada and Mexico...	Business Solutions Helping VARs increase profits by integrating complementary technology...	iMedia Connection Provides readers with the latest news, expert advice and analysis of the internet marketing industry...
SRDS Business Publication Connections 2008 Construction & Manufacturing Marketer's Guide Is your essential media planning resource for..	Casino Journal Offers real-world solutions to changes facing casino resort operators in the fast-paced age of new technologies, competition..	SureCast™ for Salesforce® Forecasting and Opportunity Management Application using Monte Carlo Simulation!..
Im Wettbewerb um den Kunden zählt jede Information Mit einem am Markt einzigartigen Anwendungsportfolio knüpft SAP CRM 7.0 eine..	Transforming Customer Service into a Strategic Asset – Free Webcast Discover how Microsoft Dynamics CRM can help you transform customer..	Tips for Choosing B2B Lead Generation Vendors for White Paper and Content Distribution Gain valuable information on what to look for when..
SRDS Consumer Magazine Connections 2008 Advertising Guide Is your essential media planning resource for consumer magazine data...	B2B Sales Lead Success Checklist Turn B2B leads into sales! Is your company doing all the right things to make this happen?..	8 Surefire Strategies for Monetizing Your B2B Website Discover how to maximize your revenue potential by utilizing the traffic you already..
It's All About the Salesperson: Taking Advantage of Web 2.0 Wondering what role Web2.0/Sales2.0 and/or social networking plays in the sales..	Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..	Inspire Newsletter: Monthly Blog Series for Savvy B2B Marketers Delivers compelling topics from best practices to industry trends, authored..
Attracting Leads with White Papers Learn to generate sustaining, long-term sales with white papers. FREE chapter from bestselling new book...	A Marketer's Quick Reference Guide for Content Distribution and Marketing Programs Explore quick tips and best practices that will help you..	Microsoft Dynamics CRM Online FREE 30-day Trial SEE THE POWER OF MICROSOFT DYNAMICS CRM FOR YOURSELF. GET THE FREE 30-DAY TRIAL...
I'm on LinkedIn--Now What??? Get the most out of this popular business networking site by understanding LinkedIn and why you should use it...	Automating the Acquisition Process with Enterprise Level CRM Moving beyond tracking contacts and leads, tasks and activities...	Developing and Strengthening Profitable Customer Relationships with Microsoft Dynamics® CRM Learn how Microsoft Dynamics(TM) CRM..
The Google Story - Free Book Summary Know in ten minutes what takes others hours to learn, and keep up with the latest trends in the..	Twitter Means Business – How Microblogging Can Help or Hurt Your Company In this ebook excerpt, learn what Twitter is, how your company..	Select & Connect: Strategies for Targeted Acquisition and Retention Learn more about the marketing disconnect to uncover the challenges,..
Surviving and Thriving in the Customer-Driven Age Explore how CRM can enable an organization to be agile and adaptable as market,..	Conversion Mapping: Building a Call-to-Action Architecture that Speeds Your Sales Pipeline Anticipate your prospects' needs and satisfy..	Offshoring Secrets: Building and Running a Successful India Operation Understand the issues faced by managers in India, and their..
Increase Sales Productivity by Creating a Connected and Collaborative Sales Force – Free Webcast Find out how you can get the sales..	Sales Training: Translating Tribal Selling Knowledge into Bottom-Line Productivity Find out how you can achieve Best-in-Class results...	Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers Learn how the right SaaS solution makes it possible for..
Lead Generation Tactics: A Recipe for Success Learn tips and techniques about proven B2B sales lead generation, written by a leading B2B..	Leicester City Football Club Video Case Study Learn how a UK-based sports organization is using the flexibility of Microsoft Dynamics CRM to..	Is SaaS CRM Right for Your Business? Learn how Hosted CRM can become your #1 sales and marketing tool...
The Art of the Start - The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything - Free Book Summary Know in ten minutes what..	Forecasting and Opportunity Management for Salesforce® using Monte Carlo Simulation and Statistical Analysis SureCast is a forecast..	Delivering Revenue Through Thought Leadership It's amazing how much credibility is generated by a book, both for the author and for the..
企业信息管理(EIM) 企业如何面对运营环境和数据环境中日渐增加的复杂性？..	New Benchmark Data on Effective Demand Generation: How Do You Compare? New research shows how BtoB marketers are finding and nurturing..	Fishing for Leads with White Papers: Where to Drop Your White Paper Line Discover some effective ways to leverage your white papers to..
Demo Video for Salesforce.com users from Ribbit - Voted Best Mobile App of 2008 See how streamlining your mobile phone, CRM, and email with..	Social Media Marketing: 12 Essential Tips for Success Learn how to effectively engage customer communities with a new, social marketing mix...	42 Rules of Cold Calling Executives Understand the dynamics of a cold call and how you can manage those to get results...
Retail Customer Experience News Alert Is a twice-weekly news briefing on the top retail industry news impacting the customer experience...	How Do You Evaluate Which On-Demand CRM Solution is Right for You? Industry observers expect the market for on demand CRM to grow by more..	Customers Connect with Network and Telecom Products Like Never Before Discover how Marketers use 3D Interactive Product Demonstrations to..
Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many..	Marketing Campaign Development - What Marketing Executives Need to Know About Architecting Global Integrated Marketing Campaigns Learn how..	Making Strategy Real In today's competitive global business environment virtually all firms work diligently to analyze alternatives and to..
Power Principles – Free eBook Sales guru Jeb Blount gives you the 5 principles that virtually guarantee success in sales...	Microsoft Dynamics CRM - Sports Organizations As ticket sales skyrocket, minor league teams efficiently soars with CRM solution...	The 21st Century Retail Supply Chain: Three Key Imperatives for Retailers Find out how you can achieve Best-in-Class results. Access Your..
Improve Your Customer Relationships Using the 2007 Office System Explore how Microsoft software can help you develop more profitable..	Customer Experience Management: Engaging Loyal Customers To Evangelize Your Brand Find out how you can achieve Best-in-Class results. Access..	Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 – Free Webcast Register for this webcast to find out how you can..
Mortgage Strategy Launched in September 2001, Mortgage Strategy was the first weekly intermediary title in the mortgage market...	Unified Communications: Gaining a Competitive Advantage While on the Move Find out how you can achieve Best-in-Class results. Access Your..	Choosing the Best Enterprise CRM for Complex Organizations Learn how to easily manage and prosper from your large customer database by..
How to Boost Your Company's Sales with Marketing This step-by-step guide will help you create a successful business-to-business "marketing..	La Business Intelligence pour tous: imaginez les possibilités Toutes les entreprises recherchent des moyens pour transformer plus..	Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales Evolve. Learn how Sales 2.0 is radically reshaping every facet in..
Come ottimizzare gli investimenti in vendite e marketing Nell'attuale mercato, le energie e le attenzioni delle aziende sono concentrate sul..	Social Networking Accelerator for Microsoft Dynamics CRM 4.0 Check out this demo by Barry Givens, Senior Product Manager for Microsoft..